Privacy Policy

1. Information We Collect

When you use our site, we may collect the following:

Personal information you provide

• Name
• Email address
• Phone number
• Shipping & billing address
• Payment details (processed securely via third-party providers)

Automatically collected information

• IP address
• Browser type & device info
• Pages visited and time spent on site
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you (order updates, support, etc.)
• Improve our website and customer experience
• Send marketing emails (only if you've opted in)
• Detect fraud and keep transactions secure

3. Sharing Your Information

We only share your information when necessary, including with:

• Payment providers (e.g. Shopify Payments, Yoco, PayPal)
• Shipping partners (e.g. courier services)
• Service providers (e.g. email platforms, analytics tools)

We do not sell your personal information.

4. Cookies & Tracking

We use cookies to:

• Keep your shopping cart active
• Remember your preferences
• Understand how people use our site

You can disable cookies in your browser settings, but some features may not work properly.

5. Marketing Communications

If you subscribe to our emails, we may send:

• Product updates
• Offers & promotions
• Brand content

You can unsubscribe at any time using the link in our emails.

6. Data Retention

We keep your information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Improve our services

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion of your data
• Withdraw consent for marketing

To do this, contact us at: zakiyya@out-of-office.co.za

8. Data Security

We take reasonable steps to protect your information using secure systems and trusted providers. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with an updated date.

11. Contact Us

For any questions about this policy or your data, contact us at:

zakiyya@out-of-office.co.za
Out of Office